General Manager vacancy in Brittas Bay

Job Title:

General Manager

Location:

Brittas Bay, Ireland

Position Type:

Full-Time

Start Date:

Immediate

Salary:

€50,000 annually, with an additional performance-based bonus of up to €20,000

Job Summary:

The General Manager will oversee the daily operations of our establishment in Brittas Bay, ensuring the highest standards of service and efficiency. This role demands a strategic leader with a proven track record in hospitality management, excellent organizational skills, and the ability to drive both customer satisfaction and business profitability. The successful candidate will be expected to start immediately.

Key Responsibilities:

Operational Management

• Oversee all aspects of day-to-day operations, ensuring smooth and efficient functioning.
• Implement and monitor operational policies and procedures.
• Ensure compliance with all relevant health, safety, and hygiene standards.

Financial Management

• Develop and manage the budget, ensuring financial targets are met.
• Monitor and control operational expenses.
• Prepare regular financial reports and forecasts for the board of directors.

Guest Services

• Maintain high standards of guest service and ensure customer satisfaction.
• Address guest complaints and resolve issues promptly.
• Implement and monitor guest feedback mechanisms to continuously improve services.

Staff Management

• Recruit, train, and manage staff to ensure high performance and morale.
• Conduct performance evaluations and implement development programs.
• Foster a positive and productive work environment.

Sales and Marketing

• Develop and implement sales and marketing strategies to attract guests and increase occupancy.
• Collaborate with the sales and marketing team to create promotional offers and packages.
• Monitor market trends and competitor activities to stay competitive.

Strategic Planning

• Develop and execute long-term strategies to enhance the establishment’s reputation and profitability.
• Identify opportunities for business growth and expansion.
• Ensure alignment with the overall vision and goals of the business.

Quality Assurance

• Maintain and improve the establishment’s standards and reputation.
• Conduct regular inspections and audits to ensure quality in all departments.
• Implement continuous improvement processes across all areas of the business.