Connecting Great Staff With Great Employees
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JOB TITLE
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Sales Director
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REPORTS TO
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General Manager
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PURPOSE OF THE JOB
To lead the Sales of the hotel so as to achieve the profitability targets agreed annually.
Represent the hotel in a professional manner at all times by conducting all hotel business in the standard set out
To develop, drive and execute the Sales Plan for the hotel with the Director of Hospitality
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MAIN RESPONSIBILITIES
To empower and lead departmental and hotel staff in achieving performance targets for revenue and profitability
Planning and managing the sales function to achieve annual growth to target and within budget
Developing key growth sales strategies for MICE, implement revenue management strategies.
Ensure promotional coverage and marketing opportunities are achieved
Leading, motivating, empowering and training of staff, so as to develop teamwork and a progressive and professional
business environment
Implementing human resources policies in all aspects – recruitment, grievance procedures, discipline, performance
appraisal, communication and reward.
To implement customer relationship management
Management within your area and having hotel wide responsibility for quality, service, presentation, and customer care
To be on the road 3 days per week and 2 days in the office
Cold calling and create company presentations to promote our product and services
To ensure new corporate accounts for the Hotel are researched monthly and contract new accounts.
Be responsible for the management of corporate accounts
To oversees the Conference & Events and Revenue/Reservations for the hotel and work within the budgets given
To dealing with clients on telephone, email and responding to all requests in a professional & timely manner, endeavouring to
convert every call into a sale Understanding the business – third party systems, yield, wholesalers, Operators and Travel
Agents, RFP’s etc To assist in compiling the Sales budget and forecasts (Weekly/Monthly) for the hotel with the assistance
of the Director of Hospitality and Financial Controller
To achieve F&B, & Conference budget for the hotel. To compile weekly and monthly sales report for the Hotel as required To set targets for the sales teams in terms of sales calls
and revenue To strategically target all market segments for business To plan and agree advertising budget in advance
To represent the Glenview hotel at consumer fairs, trade exhibitions, seminars etc.
To ensure the hotel is promoted through e-marketing and continue to drive the hotel social media sitesTo encourage
business to the hotel from overseas markets To ensure all necessary documentation for the Sales Function is in place
To develop and implement annual Sales objectives
Conduct site inspections as required
To ensure hotel participation in appropriate trade fairs, holiday fairs and exhibitions
To hold regular sales meetings and brief team meetings
To ensure successful implementation of corporate functions
To report for duty on time and well presented
To report accidents in accordance with company procedure
To report maintenance requirements to management
To implement company procedure in the event of fire or emergency
To implement and maintain hygiene standards as set out by the Company
To adhere to company Health and Safety policy and current Health and Safety legislation
To take part in company internal and external training as required
To carry out any reasonable requests by Management
The list of duties are not exhaustive
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CONTACTS
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Guests, General Manager, Sales & Marketing Team,
HOD’s, and others as required.
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FISCAL RESPONSIBILITY
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Management of Sales Budget in accordance with
company policy
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PEOPLE RESPONSIBILITY
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Working with the team in the sales office
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CIRCUMSTANCES
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45hours, 5 days per week (Some days on the road and
some in the office)
Reasonable extra hours as required.
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Job Features
| Job Category | Hospitality Staff |
